We deeply value your satisfaction with our products and want to ensure a positive experience. Given the nature of our business, we kindly request that you refrain from opening the package if you believe you received the wrong order. Instead, please reach out to us via email immediately, and we'll swiftly address the issue. Once the product is opened, we, unfortunately, cannot accept returns or offer refunds, as our soap products are personal items that prioritize hygiene and safety. We appreciate your understanding in this matter, and if you encounter any concerns, please don't hesitate to contact us for assistance.

We currently offer shipping exclusively to U.S. addresses. If you wish to have an order shipped to another country, kindly inquire with us before placing your order, and we'll be glad to assist you further. Please note that all shipping charges are calculated for U.S. addresses only. For shipping, we utilize USPS Priority Mail, ensuring a reliable delivery within 2 to 3 days from the date of shipment. Typically, we process and ship orders within 48 hours of receiving them. However, in the rare event that a specific soap is temporarily out of stock, we will promptly contact you to discuss alternative options. Your satisfaction is our priority, and we aim to provide a seamless shopping experience.